Redemption & Extensions
Pawn tickets are valid for three months. Within this period, you can redeem the pawn at any time. Once this period has expired, you have one month to collect your pawn or extend the loan term by paying all interest and fees incurred up to this point.
If you do not collect the pawn or extend the term, legal regulations stipulate that the item must be auctioned. Such an auction may take place from the beginning of the fifth month after acceptance of the loan, and no later than the end of the 10th month. Any profit made in the auction will be payable to you in our offices within two years. If this sum is not collected within two years, the profit will go to Koblenz city treasury.
If you lose your pawn ticket, please notify us immediately! We will block your account immediately in order to ensure that no unauthorised party can collect your item.
Telephone: +49 261 133 08 10